Cue Repair

CUE REPAIR SERVICES

Cue Revival Experts

Breathe Life Back into Your Cue with Our Services

Pools & Cues & Spas, Too has been the Central Massachusetts expert in Cue Repairs and Services since 1993.

We offer a wide array of services to bring your Cue back to life!

FIRST TIME having Cue Work done with us?
Simply drop your Cue off at our store by the next drop-off deadline
and we’ll ensure it gets the treatment it needs!

(scroll down for pricing)

The Next Date Cue Work Will Be Ready for Pick-Up:

Saturday, October 31, 2026 (after 2:00pm)

 

DEADLINE TO DROP CUE OFF FOR ABOVE PICK-UP DATE:

Friday, October 30, 2026 (BY 12:00pm)

 

PLEASE NOTE: Cue repairs are not always done every week; the gentleman who does the repairs takes a week off periodically. Check here for the updated and accurate schedule. Also, during the months of May through August, Cue Repairs will be done every 2 weeks! We DO NOT take appointments for cue work and cue work CAN NOT be completed while you wait at our store. We apologize for any inconvenience any of this may cause!

(scroll down for tips & notes post cue work and for cue work warranty terms and conditions)

MEET THE CUESMITH: Chris Melanson, co-owner of Pools & Cues & Spas, Too in Auburn, Massachusetts, brings more than 25 years of hands-on experience in professional Cue Repair and Maintenance. With a reputation for precision and quality craftsmanship, he specializes in Cue Tip and Ferrule Replacements, Cue Shaft Cleanings and Resurfacing.

Over the course of his career, Chris has worked on thousands of Cues, including those belonging to many well-known professional pool players. His extensive experience, attention to detail, and dedication to the craft have earned him a reputation as one of New England’s top Cuesmiths.

cuesmith chris pools and cues auburn ma

PLEASE NOTE: We DO NOT perform the following repairs & services in-house. Contact us for more information on any of these repairs & services:

Expert Services to Elevate Your Game

Our Cue Tip Selection is VAST and Ever-Changing!

Below is the list of Cue Tips we currently carry…

Please Note: We charge an additional $5.00 to Tip Replacement Services if you are bringing in your own tip for us to replace (prices below do not include MA State Tax.)

Caring for Your Newly Serviced Cue Shaft

Thank you for trusting us with your cue! To keep your cue performing and feeling its best, please review these important care and maintenance tips.

1. Scuff Your New Tip Before Playing

If your cue tip has been replaced, you may notice an uneven or inconsistent shine on the surface of the tip. This is completely normal! It occurs during the final polishing process on our cue lathe.

IMPORTANT: YOU MUST SCUFF YOUR NEW TIP BEFORE CHALKING AND PLAYING FOR THE FIRST TIME!

Scuffing helps prepare the tip’s surface to properly hold chalk. We offer a variety of tip scuffers for purchase. If you’re unsure how to properly scuff your tip, just ask us! We’re happy to show you.

2. Your Cue Is Ready to Play!

Good news! Your cue is ready for immediate use!

There is no waiting or curing period required after your cue shaft service has been completed. Once you’ve properly scuffed and chalked your new tip, you’re ready to get back to playing!

3. Periodically Reshape Your Tip

Over time, regular play will cause your cue tip’s radius to gradually flatten. A tip that becomes too flat can affect performance and increase the likelihood of miscues.

We recommend periodically checking and reshaping your tip to maintain your preferred radius.

We offer a variety of tip shapers for purchase. Not sure how to shape your tip correctly? Just ask us!

4. Don’t Forget to Tap Your Tip!

Periodically, your cue tip may need to be “tapped” to help it retain chalk more effectively. Tapping creates small indentations in the tip’s surface, helping chalk adhere more evenly.

We carry a variety of tip tappers for purchase and would be happy to demonstrate how to use one properly.

5. Keep Your Shaft Silky Smooth with Cue Silk

After servicing, every cue shaft is polished with Cue Silk, giving it that incredibly smooth, silky feel you’ll notice immediately.

To help maintain that smooth finish, we recommend purchasing Cue Silk for regular at-home maintenance.

How to Apply Cue Silk:

  • Place 4–5 drops of Cue Silk onto a clean paper towel.

  • Gently rub the product up and down your cue shaft.

  • Repeat as needed to maintain that smooth, silky feel.

A little routine maintenance goes a long way toward keeping your shaft feeling great!

6. Schedule Periodic Deep Cleanings

Over time, chalk dust, oils from your hands, dirt, and other contaminants naturally accumulate on your cue shaft.

When your shaft begins looking dirty or feeling less smooth, it’s probably time for a professional deep cleaning!

We offer professional cue shaft cleaning and restoration services right here in our store.

Ask us about our deep-cleaning service! Our goal is to have your cue shaft looking and feeling BETTER than new!

7. Protect Your Cue from Extreme Temperatures

NEVER leave your cue in your vehicle overnight!

Extreme temperatures and temperature fluctuations can damage your cue and increase the risk of warping.

For best results, store your cue indoors in a protective cue case, away from excessive heat, cold, and moisture.

 

Thank You for Your Business!

We sincerely appreciate your business and the trust you’ve placed in us to care for your cue.

With a little routine maintenance and proper care, your cue can continue looking, feeling, and performing its best for years to come.

Thank you for choosing us, and enjoy your newly serviced cue!


CUE TIP INSTALLATION WARRANTY & LIABILITY POLICY:

 
WARRANTY – TIPS PURCHASED AT OUR STORE

Replacement cue tips purchased at our store and installed by our staff are warranted against falling off for fifteen (15) days from the date of installation. Original receipt is required for all warranty claims.

This limited warranty covers tip adhesion failure only. It does not cover normal wear and tear, misuse, abuse, improper care, accidental damage, or alterations performed by others.

CUSTOMER-SUPPLIED TIPS (NOT PURCHASED AT OUR STORE)
  1. No Warranty: We provide no warranty, expressed or implied, on labor or installation services involving cue tips not purchased at our store.

  2. No Replacement Responsibility: We are not responsible for replacing, repairing, or reimbursing customers for customer-supplied tips for any reason, including but not limited to:

    • Installation errors or complications

    • Defective, damaged, or improperly manufactured tips

    • Improper sizing, fit, or compatibility

    • Adhesion failure or tips falling off

    • Cracking, splitting, delamination, or other tip failure

    • Damage to the tip during installation

    • Failure resulting from the tip’s age, condition, or materials

All customer-supplied tips are installed entirely at the customer’s risk.

CUE SHAFT DAMAGE & SERVICE LIABILITY

Cue repair and tip replacement involve working with delicate materials and components. Although we exercise reasonable care, we are not responsible for pre-existing damage, hidden defects, or damage resulting from the age, condition, construction, or structural weaknesses of the cue or shaft.

To the fullest extent permitted by applicable law, we are not responsible for incidental or consequential damage, including damage to the shaft, ferrule, finish, or other cue components arising from repair or installation services.

REFUNDS & LIMITATION OF LIABILITY

Any refund, reimbursement, or other monetary remedy relating to cue repair or tip installation services shall not exceed the amount actually paid by the customer for the specific service performed, to the fullest extent permitted by applicable law.

We are not responsible for the replacement value of the cue, shaft, ferrule, customer-supplied tip, or other equipment, except where required by applicable law.

By authorizing cue repair or tip installation services, the customer acknowledges and accepts the terms of this policy, subject to applicable law.